OK - so here is an update. For the past three weeks, our Office Manager/Receptionist left for a holiday to South Africa. Instead of hiring a temp, we had decided that I would take over the front desk instead...
As the GM, I understand how important the Office Manager is in any organisation - we wouldn't have them otherwise! But after 3 weeks in Jess' shoes, I can now say I also truly appreciate it too.
I have never been an Office Manager. Straight out of Uni I did a stint as a contracts administrator for a construction company, then went on to start my own business. I have answered phones before and sent faxes, but there is so much more to an Office Manager's role than meets the eye.
I'm used to working on maybe 3-4 big picture projects, and often at the end of the day, none of these might be complete. However at the front desk, I was completing upwards of 50-60 different tasks all day long. As fast as I would tick off things to do on a list, more would be added on below. Its an intense day, especially for someone who isn't used to multi-tasking!
I had planned to update this blog throughout my experience, but I didn't have time! I am now back at my usual desk, and feeling quite happy now that Jess is back...